The Association for the Coaching & Tutoring Profession hereby adopts the following Principles of Ethical Standards. The ACTP commits its members and student affiliates to comply with these ethical standards. Lack of awareness or misunderstanding of ethical standards is not itself a defense to a charge of unethical conduct.
The procedures for filing, investigating and resolving complaints of unethical conduct are described in the current Rules and Procedures of the ACTP Ethics Committee. ACTP may impose sanctions on its members for violations of the Code of Ethics, including termination of ACTP membership, and may notify other bodies and individuals of its actions.
Listed here are 3 codes of ethics — (1) tutoring, (2) coaching, (3) ACTP Ethics Rules and Procedures.
(1) TUTORING CODE OF ETHICS
- Best Interest: Tutors will be committed to acting in the best interest of tutees as specified by the employing organization or institute.
- Responsibility: Tutors will take responsibility for their own behavior and work to resolve conflicts that may arise between themselves and a client.
- Integrity: Tutors will practice and promote accuracy, honesty, and truthfulness.
- Fairness: Tutors will exercise reasonable judgment and take precautions to ensure that their potential biases, the boundaries of their competence, and the limitations of their expertise do not lead to or condone unjust practices.
- Commitment: Tutors will fulfill commitments made to learners.
- Respect for Others Rights and Dignity: Tutors will respect the dignity and worth of all people, and the rights of individuals to privacy, confidentiality and self-determination.
- Excellence: Tutors will strive to maintain excellence by continuing to improve their tutoring skills and engage in applicable professional development activities.
- Respect for Individual Differences: Tutors will respect cultural, individual, and role differences, including those based on age, sex, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, language and socioeconomic status.
- Professionalism: Tutors will not engage in inappropriate relations with tutees.
- Confidentiality: Tutors will maintain the highest privacy standards in terms of protecting personal information relative to those whom they tutor.
* The ACTP expects tutors in private practice to adhere to the Code of Ethics of the Education Industry Association
(2) COACHING CODE OF ETHICS
As part of ACTP’s certification our certified programs and coaches will acknowledge the following Code of Ethics that aligns with the International Coaching Federation:
As a coach, I:
- Conduct myself in accordance with the ACTP Code of Ethics in all interactions, including coach training, coach mentoring and coach supervisory activities.
- Commit to take the appropriate action with the coach, trainer, or coach mentor and/or will contact ACTP to address any ethics violation or possible breach as soon as I become aware, whether it involves me or others.
- Refrain from unlawful discrimination in occupational activities, including age, race, gender orientation, ethnicity, sexual orientation, religion, national origin or disability.
- Make verbal and written statements that are true and accurate about what I offer as a coach, the coaching profession or ACTP.
- Accurately identify my coaching qualifications, expertise, experience, training, certifications and ACTP Coaching Credentials.
- Recognize and honor the efforts and contributions of others and only claim ownership of my own material.
- Strive at all times to recognize my personal issues that may impair with my coaching performance. I will promptly seek the relevant professional assistance in such instances.
- Recognize that the Code of Ethics applies to my relationship with coaching clients, students, mentees and supervisees.
- Maintain, store and dispose of any records, including electronic files and communications, created during my coaching engagements in a manner that promotes confidentiality, security and privacy.
- Seek to be conscious of any conflict or potential conflict of interest, openly disclose any such conflict and offer to remove myself when a conflict arises.
- Honor an equitable coach/client relationship.
- Have a clear coaching service agreement before beginning the coaching relationship and honor this agreement. The agreement shall include the roles, responsibilities and rights of all parties involved.
- Hold responsibility for being aware of appropriate and culturally sensitive boundaries that govern interactions, physical or otherwise.
- Respect the client’s right to terminate the coaching relationship at any point during the process.
- Maintain the strictest levels of confidentiality with all client information unless release is required by law.
- Commit to the need for continued and ongoing development of my professional skills
(International Coaching Federation, 2015)
(3) ACTP ETHICS COMMITTEE RULES AND PROCEDURES
- The purpose of this document is to facilitate the work of the Association for the Coaching & Tutoring Profession Ethics Committee by specifying the procedures for processing cases of alleged violations of the ACTP Code of Ethics, codifying options for sanctioning members, and stating appeals procedures. The intent of this committee is to establish guidelines of professional conduct for coaches to promote sound ethical practices.
- Ethics Committee Members: The Ethics Committee shall consist of five (5) members of the ACTP including the ACTP Chair of Certification.
- Role and Function: The Ethics Committee is responsible for:
- Educating members about the ACTP Code of Ethics.
- Reviewing and recommending changes in the Code of Ethics of the ACTP as well as Policies and Procedures for processing complaints of ethical violations.
- Receiving and processing complaints of alleged violations of the ACTP Code of Ethics.
- Receiving and processing requests for interpretations.
- The Ethics Committee members have an obligation to act in an unbiased manner, to safeguard the confidentiality of the Committee’s activities, and to follow procedures established to protect the rights of all individuals involved.
- Eligibility to File Complaints: The Ethics Committee will receive complaints from any individual who has reason to believe that the ACTP Code of Ethics has been violated by one of its members.
- Filing Complaints:
- Only written complaints, signed by complainant, will be considered.
- The complaint must include:
- name and address of the complainant;
- name and address of the charged coach;
- name and address of any other persons who have knowledge of the facts involved; and
- brief description of the reason why the complaint is being filed.
- Time Lines: The time lines are guidelines only and were established to provide a reasonable timeframe for processing complaints. The complaint will be assigned to one of the Committee members to determine whether the complaint, if true, would violate one or more areas of the Code of Ethics.
- The complainant will be notified of the decision of the Ethics Committee twenty one (21) days from receipt of the complaint.
- If the Committee has adequate evidence that a violation of the Code of Ethics has occurred, a formal complaint will be mailed to the coach by U.S. certified mail with return receipt requested, a copy of the Code of Ethics.
- The coach is given fourteen (14) days to respond to the charges.
- The Ethics Committee will review all information and determine whether violations are valid, the seriousness of the offense and will recommend a course of action.
- Appeals: Once a coach received notification that he/she has been found in violation of the Code of Ethics, he/she will have fourteen (14) days to appeal.
- An appeal shall include: a letter stating the reasons for the appeal; extenuating circumstances concerning the violation; any new evidence in the case; and a request for a review of the situation.
- A quorum of the Ethics Committee will review the appeal, render a decision, and notify the coach of the decision within fourteen (14) days.
- Sanctions: The Ethics Committee will review the nature and severity of the violation and determine sanctions to be imposed — sanctions may include:
- Revocation of coach certification
- Revocation of Membership in the ACTP
- Probation for a specified period of time with requirements that need to be met prior to regaining eligibility for membership
- Other corrective action